Legal
Privacy Policy
We build software for East African businesses, and we treat your data with the same care we'd expect for our own. This policy explains what we collect, why, and the choices you have.
Last updated: 15 May 2026
Information we collect
Personal information
- Name and contact details (email, phone number)
- Account profile information and preferences
- Communication and support history
Usage information
- How you interact with our products and services
- Device information and browser type
- IP address and approximate location
- Cookies and similar technologies
How we use your information
Service delivery
- Provide and maintain our services
- Process transactions and payments
- Send service-related communications
- Provide customer support
Improvement & analytics
- Analyse usage patterns and trends
- Improve our products and add features
- Keep the platform secure and prevent fraud
Data protection & security
We apply industry-standard measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security reviews and assessments
- Access controls and monitoring on our systems
- Staff training on data protection
Your privacy rights
Access & portability
Request a copy of the personal data we hold about you.
Correction
Update or correct information that is inaccurate or incomplete.
Deletion
Ask us to delete your personal data, subject to legal requirements.
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